Cancellation insurance conditions:
We offer our guests the opportunity to participate in a cancellation insurance policy.
The cost is 5% of the total booking or invoice amount excluding tourist tax. There are no further costs.
Should the holiday be canceled due to one of the following conditions and/or causes, the lost days will be fully refunded less the 5% of participation costs in the policy.
• Serious illness or death of yourself.
• Serious illness or death of your partner or child.
• Serious illness or death of persons who are or would go on holiday together with you.
• Serious illness or death of parents / in-laws.
• Serious illness or death of brother, sister, brother-in-law, sister-in-law or grandchildren.
In order to claim compensation from the cancellation insurance, a medical certificate must be provided in all cases concerning the illness or death.
Participation in the cancellation insurance can only be accepted if the participation was entered immediately upon reservation or within 10 days after the reservation date.
Without participation in the cancellation insurance, no refund will be paid for paid accommodation costs.
If you indicate, when booking, you want to participate in the cancellation insurance, you agree to the above rules.